If we pack your item and ships it via our store account and that item is damaged or lost in transit, youll be reimbursed:
The item’s value (subject to the lesser of actual value, replacement or repair cost per the
Carrier's Tariff/Terms and Conditions of Service
The price you paid for packaging materials and services, you must be able to prove value with
a recent sales receipt or recent appraisal and
Your cost for shipping (excluding Declared Value charges).
If you do not declare the value of the item at the time of the transaction and purchase Declared Value for that amount, your maximum reimbursement for the item’s value is $100.
Our Pack & Ship Guarantee applies to packages:
Packed by our staff, and using only new materials purchased at, our locations
Shipped, by the location that packed it, on our account to any domestic
or international destination serviced (that allows insured service)
Our Guarantee does not apply to:
Shipments processed through on your account
Customer-packed packages
Items packed in materials provided free-of-charge by any carrier
Items excluded or restricted from transportation by carrier or in violation of the Carrier's Tariff/Terms and Conditions of Service
Hazardous or illegal items.
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Terms contained in the Carrier's Tariff/Terms and Conditions of Service apply.
If I dont purchase Declared Value on my item, how much will I be reimbursed? You will be reimbursed up to $100 for your item (subject to the lesser of the actual value, replacement cost or repair cost per the Carriers Tariff/Terms and Conditions of Service), the full retail price you paid for packaging materials and services, and your cost for shipping.
Are the charges for Declared Value reimbursed? No. The fee you pay to have your package protected by the Declared Value option will not be reimbursed.
What do I do if my package is lost? If you believe your package is lost, please contact the store that shipped your package, so a search can be conducted. You’ll need to provide your receipt in the event of a claim, so please keep it.
What do I do if my package is damaged? If your package was damaged in transit, please contact the store that shipped your package to report the damage. You’ll need to have your shipping receipt available, so please keep it. The recipient must retain the box and all packaging materials along with the item until you have received instructions from the center or the claims adjuster. Failure to retain the packaging until we advise you to discard may void your claim.
Custom Corrugated Boxes, Made Fast!
Half Slotted Container (HSC)
Automatic Box Machine Machine
(RSC) Regular Slotted Container * Most commonly ordered *
The RSC carton can be used for a variety of products and is the most common box style. All the flaps have the same length and the two outer flaps normally the lengthwise flaps) are one-half the container's width, so they meet at the center of the box when folded.
(FOL) Full Overlap Carton.
This style is great for heavy items or when expecting rough handling. Stacked on its bottom panel, the overlapping flaps provide added strength. All flaps have the same length (the width of the box). When closed, the outer flaps overlap to provide more strength and rigidity.
(OPF) One Piece Folder
One piece of corrugated is cut so that it provides a flat bottom, with flaps forming the sides and ends, and extensions of the side flaps meeting to form the top. Common uses are books and printed materials, and interior packaging for custom works. (spacers, layering, separation).
(DCC) Double Cover Cartons
This style is frequently used for tall or heavy products that would be difficult to lower into a box. Items can be placed on the bottom tray, then the sides are placed around it, and then the lid secured in place. This style of carton is also useful for tall items.
(HSC) Half Slotted Carton.
The half slotted carton is made similar to the regular slotted carton (RSC) but made without one set of flaps. Usually a lid is added to this carton to allow the carton to be used for storage purposes (file box) and the lid removable.
(FPF) Five Panel Folder Carton.
5 panel fold carton is commonly used for shipping or storing long items, such as canes, curtain rods track light fixtures. The extra flaps are used to strengthen the carton.
Bulk Bin
ABulk Bin is a large corrugated fibreboard half-slotted body with one or two covers, Due to their filled weight, bulk bins / pallet cartons are usually placed on a pallet, providing easy access to move or load. Bulk Bins can be used for everything from prepacked cartons to loose items.
Sheets, Pads, Separators.
Sheets, Pads are corrugated sheets used for extra protection or for separating tiers or layers of articles when packed for shipment. Some uses would be to sandwich photographs to protect them from bending. Inserts for mailers to protect the contents from damage.
Partitions / Separators
Partitions provide separate cells for individual items in a box. They are commonly used for glassware and other fragile items. Cells can be made short for glass ware or tall/long for separating long items such as golf clubs.
Telescoping cartons
Telescoping cartons can be used in multiple situations, for items such as ski's, walking sticks, flag poles all types of items that can be of different lengths. Ideal carton to stock when you have items of differing lengths, this style of carton allows you to stock fewer cartons but still be able to handle multiple lengths of items.
